A LOCAL bridal shop has permanently shuttered, leaving customers wondering what will happen to the dresses they paid for but did not receive.
David's Bridal rival, I Do Bridal Boutique in Fort Wayne, Indiana announced its closure on Friday via Facebook.
The post read: "It is with the heaviest of hearts that we announce the closing of I Do Bridal.
"The last three years have brought a number of changes and obstacles in the wedding industry that we have been fighting to overcome, but ultimately could not."
I Do Bridal Boutique said in the post that they will be "making every effort that we can to deliver the dresses we have at the store to the customers."
However, multiple brides told local CBS affiliate WANE15 that no one will let them in the store to get their dresses.
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Other soon-to-be wives told the outlet that they reached out to the dress designers who said that they never received payments.
Macy Borroel, who bought her dress in early May, said she had to pay for it in full or the store could not order the dress.
“What I am understanding is that they took our money, ordered the dress through the designer, and did not pay the designer," Borroel told the outlet.
I Do Bridal Boutique said in the Facebook post that customers who have a dress on order can review their credit card terms for possible refunds.
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Borroel claims she did not receive any information on refunds.
On Saturday, the store posted an update on social media, telling customers that they tried to reach out to all brides with Allure and Maggie Sottero dresses on order.
"Allure Bridals will be reaching out to those who have an Allure, Abella or Madison James gown on order.
"For those who have a Maggie Sottero gown on order, we are in contact with Sophia's in Indianapolis and they have offered help with those who have ordered a Maggie Sottero gown," the store said in a Facebook post.
Borroel told the outlet that she called Sophia's Bridal and Tux, but they had no knowledge of the situation.
However, Sophia's is trying to help the brides jilted by I Do Bridal Boutique, according to Borroel.
Later on Saturday, the closing bridal shop said they were coordinating in-store pickup for items and that they would be in contact as soon as possible.
The U.S. Sun approached I Do Bridal Boutique for comment.
